Privacy Policy

1. Information We Collect

When you purchase or download digital templates (Canva Graphics, Web Source Kits, Planners) on Creator Vault, we collect essential information required to process your orders and grant instant file access:

• Contact Information: Full Name, Email Address, and Avatar Initials.
• Payment Information: Encrypted transaction IDs processed via Stripe (we never store raw credit card numbers).
• Technical Data: IP Address, browser device characteristics, and instant download token logs.

2. How We Use Your Information

Your personal information is strictly used to deliver digital assets and maintain store integrity:

• Delivering instant digital download links and account purchase history.
• Processing payments securely through Stripe Payment Gateway.
• Sending transaction confirmation emails and digital receipt records.
• Preventing fraudulent orders and unauthorized redistribution.

3. Payment Gateway Security (Stripe Encryption)

All card payments made on Creator Vault are securely processed directly by Stripe Inc. using 256-bit SSL encryption. We do not store, handle, or record raw credit card numbers on our servers. Stripe is PCI-DSS Level 1 compliant, ensuring maximum financial data security.

4. Data Retention & Your Rights

You maintain full rights over your data under GDPR & CCPA privacy standards. You may request access to, correction of, or permanent deletion of your customer profile at any time by contacting our support team.